We are here to answer your questions and provide support in any way we can. We're committed to providing exceptional client service in whichever way is most convenient for you.
TEL.+447868808219
Head Office
100 N main St, Providence, R1 02903, United State
Email: info@citizencd.com
Monday - Friday | 8am - 6pm EST
BillPay Customer Support:
billpay@citizencd.com
Hours of Operation: 7am - 1am EST
7 days a week
Loan Payments:
Citizen Credit Bank
100 N main St, Providence, R1 02903, United State
For Debit Card activation and/or PIN reset please message info@citizencd.com.
To report Lost or Stolen Debit Cards please message info@citizencd.com.
For customer complaints please email compliance@citizencd.com (This email is for Consumers only and any use by a business for soliciting services will be reported to applicable regulatory authorities for abuse).
Reminder:For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers.
MORTGAGE PAYMENT INFORMATION
To pay by check or money order please remit payment to the following address:
Citizen Credit Bank Mortgage
Attn: Payment Processing
100 N main St, Providence, R1 02903, United State
Monday - Friday 8:30am-5:00pm (EST)
To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.
CONNECT YOUR CARE
Contact Us
Have a question about our products or services or need more information about your account? Contact Us!
With Citizen Credit Bank, you get personalized service, which is hard to get with larger institutions these days. They listen to your needs and respond with timely solutions, and they make time to come out and sit with us face-to-face and work through details.
Will Montoya
Principal owner and founder of Montoya & Associates